Runa incident

Xbox Game Pass Ultimate 1 Month CA orders are failing

Resolved after 34 days 11 hours, affecting Canada, on September 19, 2026.

investigating Sep 19, 2026, 10:22 PM UTC

We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1 Month CA (XBXGP1-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Sep 19, 2026, 10:22 PM UTC
Resolved: Oct 24, 2026, 09:50 AM UTC
Duration: 34d 11h
Detected by Pingoru: Sep 19, 2026, 10:22 PM UTC

Affected components

Canada

Update timeline

investigating Sep 19, 2026, 10:22 PM UTC

We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1 Month CA (XBXGP1-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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