Runa incident

Razer Gold US orders are failing

Resolved after 4 hours 10 minutes, affecting United States, on September 19, 2026.

investigating Sep 19, 2026, 02:42 AM UTC

We are currently investigating an issue causing some orders of Razer Gold US (RZGOLD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Sep 19, 2026, 02:42 AM UTC
Resolved
Sep 19, 2026, 06:53 AM UTC
Duration
4h 10m
Detected by Pingoru
Sep 19, 2026, 02:42 AM UTC

Affected components

United States

Update timeline

  1. investigating Sep 19, 2026, 02:42 AM UTC

    We are currently investigating an issue causing some orders of Razer Gold US (RZGOLD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 19, 2026, 06:53 AM UTC

    This incident has been resolved.

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