Runa incident

Microsoft Xbox Game Pass Core 6M SE orders are failing

Resolved after 261 days 21 hours, affecting Gift Processing, on December 28, 2025.

investigating Dec 28, 2025, 04:55 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M SE (MXGPC6-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Dec 28, 2025, 04:55 PM UTC
Resolved
Sep 16, 2026, 02:25 PM UTC
Duration
261d 21h
Detected by Pingoru
Dec 28, 2025, 04:55 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Dec 28, 2025, 04:55 PM UTC

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M SE (MXGPC6-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 16, 2026, 02:25 PM UTC

    This incident has been resolved.

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