Resolved after 261 days 21 hours, affecting Gift Processing, on December 28, 2025.
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M SE (MXGPC6-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Dec 28, 2025, 04:55 PM UTC
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M SE (MXGPC6-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Sep 16, 2026, 02:25 PM UTC
This incident has been resolved.
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