Runa incident

Steam BE orders are failing

Resolved after 38 days 19 hours, affecting Belgium, on September 14, 2026.

investigating Sep 14, 2026, 10:21 PM UTC

We are currently investigating an issue causing some orders of Steam BE (STEAM-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Sep 14, 2026, 10:21 PM UTC
Resolved
Oct 23, 2026, 05:25 PM UTC
Duration
38d 19h
Detected by Pingoru
Sep 14, 2026, 10:21 PM UTC

Affected components

Belgium

Update timeline

  1. investigating Sep 14, 2026, 10:21 PM UTC

    We are currently investigating an issue causing some orders of Steam BE (STEAM-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 23, 2026, 05:25 PM UTC

    This incident has been resolved.

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