Rudderstack incident

High rate of 5xx in ingestion of events for starter and growth tier in US region

Resolved after 19 minutes, affecting Data Ingestion (US), on December 27, 2024.

investigating Jan 07, 2025, 03:50 PM UTC

We are actively investigating the issue

Started
Dec 27, 2024, 10:55 PM UTC
Resolved
Dec 27, 2024, 11:15 PM UTC
Duration
19m
Detected by Pingoru
Dec 27, 2024, 10:55 PM UTC

Affected components

Data Ingestion (US)

Update timeline

  1. investigating Jan 07, 2025, 03:50 PM UTC

    We are actively investigating the issue

  2. resolved Jan 07, 2025, 03:52 PM UTC

    Ingestion is back to normal and this incident is resolved

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