Rudderstack incident

Ingestion failures for webhook sources

Resolved after 50 minutes, affecting Data Ingestion (US) and Data Ingestion (EU), on May 11, 2025.

resolved May 11, 2025, 07:00 PM UTC

This incident has been resolved and no further ingestion failures are being observed

Started
May 11, 2025, 06:10 PM UTC
Resolved
May 11, 2025, 07:00 PM UTC
Duration
50m
Detected by Pingoru
May 11, 2025, 06:10 PM UTC

Affected components

Data Ingestion (US)Data Ingestion (EU)

Update timeline

  1. investigating May 11, 2025, 06:57 PM UTC

    We are currently investigating this issue.

  2. identified May 11, 2025, 06:58 PM UTC

    The issue has been identified and a fix is being implemented. Unrelated configuration changes caused the autoscaling system to misbehave, which resulted in timeouts with one of our services

  3. monitoring May 11, 2025, 06:59 PM UTC

    We reverted the configuration changes responsible for the issue and we are monitoring the results.

  4. resolved May 11, 2025, 07:00 PM UTC

    This incident has been resolved and no further ingestion failures are being observed

Your product runs on more than Rudderstack

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →