Resolved after 23 hours 23 minutes, affecting Data Processing Pipeline (US) and Data Processing Pipeline (EU), on August 14, 2025.
The incident has been resolved. Recently, Salesforce decided to enforce client_id validation and rolled out changes that made this field mandatory. Fix has been made pass the client_id. Failures have been replayed for all customers with salesforce destinations. Pipelines with rETL sources to salesforce will be processed in the next scheduled sync
Affected components
Update timeline
- investigating Aug 18, 2025, 03:29 PM UTC
We are currently investigating the issue around failures for salesforce destinations
- identified Aug 18, 2025, 03:30 PM UTC
The issue has been identified and remediation is being implemented
- resolved Aug 18, 2025, 03:32 PM UTC
The incident has been resolved. Recently, Salesforce decided to enforce client_id validation and rolled out changes that made this field mandatory. Fix has been made pass the client_id. Failures have been replayed for all customers with salesforce destinations. Pipelines with rETL sources to salesforce will be processed in the next scheduled sync
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