Rubrik incident

Cloud Native Protection for AWS Experiencing Degraded Availability

Resolved after 1 hour 12 minutes, affecting Rubrik Security Cloud and Rubrik Security Cloud and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 09:55 AM UTC

AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery

Started
Oct 20, 2025, 09:48 AM UTC
Resolved
Oct 20, 2025, 11:00 AM UTC
Duration
1h 12m
Detected by Pingoru
Oct 20, 2025, 09:48 AM UTC

Affected components

Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud

Update timeline

  1. investigating Oct 20, 2025, 09:48 AM UTC

    We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS Symptom(s): All jobs for AWS snappables might fail Incident Start Time: 10/20/2025 07:16 AM UTC Workaround: None at this time We are monitoring the situation as AWS continues to remediate the impact across their services.

  2. monitoring Oct 20, 2025, 09:55 AM UTC

    AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery

  3. resolved Oct 20, 2025, 11:00 AM UTC

    This incident has been resolved.

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