Rubrik incident

RSC is experiencing login degradation.

Resolved after 37 minutes, affecting Rubrik Security Cloud, on January 10, 2025.

monitoring Jan 10, 2025, 02:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 10, 2025, 01:57 PM UTC
Resolved
Jan 10, 2025, 02:35 PM UTC
Duration
37m
Detected by Pingoru
Jan 10, 2025, 01:57 PM UTC

Affected components

Rubrik Security Cloud

Update timeline

  1. investigating Jan 10, 2025, 01:57 PM UTC

    Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:20 PM UTC

  2. identified Jan 10, 2025, 02:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 10, 2025, 02:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 10, 2025, 02:35 PM UTC

    The incident has been resolved.

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