Rubicon incident

Rubicon SmartCity Performance Degradation

Resolved after 2 days 5 hours, affecting Rubicon SmartCity, on October 3, 2023.

monitoring Oct 04, 2023, 02:23 AM UTC

We are continuing to monitor for any further issues.

Started
Oct 03, 2023, 01:22 PM UTC
Resolved
Oct 05, 2023, 06:49 PM UTC
Duration
2d 5h
Detected by Pingoru
Oct 03, 2023, 01:22 PM UTC

Affected components

Rubicon SmartCity

Update timeline

  1. investigating Oct 03, 2023, 01:22 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 03, 2023, 01:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 03, 2023, 01:52 PM UTC

    We are continuing to monitor for any further issues.

  4. investigating Oct 03, 2023, 02:17 PM UTC

    We are currently investigating this issue.

  5. monitoring Oct 03, 2023, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Oct 04, 2023, 02:23 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Oct 05, 2023, 06:49 PM UTC

    This incident has been resolved.

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