Resolved after 2 hours 42 minutes, affecting Web Application UI and Routable API, on July 13, 2026.
Our provider has implemented a fix, and we see successful transactions. We are monitoring and investigating failed payables.
Affected components
Web Application UIRoutable API
Update timeline
- identified Jul 13, 2026, 05:19 PM UTC
We are seeing elevated error rates with our payment provider. They are currently investigating.
- monitoring Jul 13, 2026, 05:58 PM UTC
Our provider has implemented a fix, and we see successful transactions. We are monitoring and investigating failed payables.
- resolved Jul 13, 2026, 08:02 PM UTC
This incident has been resolved.
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Amazon Web Services