Routable incident

Banking provider issues may result in delays

Resolved after 2 hours 26 minutes, affecting Web Application UI and Routable API, on December 4, 2024.

investigating Dec 04, 2024, 08:29 PM UTC

We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

Started
Dec 04, 2024, 08:29 PM UTC
Resolved
Dec 04, 2024, 10:55 PM UTC
Duration
2h 26m
Detected by Pingoru
Dec 04, 2024, 08:29 PM UTC

Affected components

Web Application UIRoutable API

Update timeline

  1. investigating Dec 04, 2024, 08:29 PM UTC

    We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

  2. resolved Dec 04, 2024, 10:55 PM UTC

    This incident has been resolved.

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