Resolved after 3 hours 39 minutes, affecting Web Application UI and Routable API, on July 16, 2025.
We have deployed a change to further improve responsiveness, and this incident is now complete.
Affected components
Update timeline
- investigating Jul 16, 2025, 06:37 PM UTC
We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.
- investigating Jul 16, 2025, 06:59 PM UTC
We are continuing to investigate this issue.
- identified Jul 16, 2025, 07:00 PM UTC
We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.
- monitoring Jul 16, 2025, 07:29 PM UTC
Performance has been restored to normal levels, and we continue to monitor the services.
- monitoring Jul 16, 2025, 10:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 16, 2025, 10:16 PM UTC
We have deployed a change to further improve responsiveness, and this incident is now complete.
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Amazon Web Services