Rose Rocket incident

Analytics Not Loading (due to external service partner)

Resolved after 6 hours 10 minutes, affecting Analytics & Reports, on June 4, 2025.

investigating Jun 04, 2025, 03:19 PM UTC

Rose Rocket Analytics functionality is not currently working due to an issue with our external Analytics service partner. The partner is investigating the issue on their end.

Started
Jun 04, 2025, 03:19 PM UTC
Resolved
Jun 04, 2025, 09:29 PM UTC
Duration
6h 10m
Detected by Pingoru
Jun 04, 2025, 03:19 PM UTC

Affected components

Analytics & Reports

Update timeline

  1. investigating Jun 04, 2025, 03:19 PM UTC

    Rose Rocket Analytics functionality is not currently working due to an issue with our external Analytics service partner. The partner is investigating the issue on their end.

  2. resolved Jun 04, 2025, 09:29 PM UTC

    This incident has been resolved.

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