Rose Rocket incident

Loads not showing in the Driver App

Resolved after 24 minutes, affecting Driver Mobile, on June 19, 2025.

resolved Jun 19, 2025, 03:34 PM UTC

The issue impacting the Driver App has been resolved. All systems are operating normally. We’ve confirmed functionality is restored and continue to monitor closely.

Started
Jun 19, 2025, 03:09 PM UTC
Resolved
Jun 19, 2025, 03:34 PM UTC
Duration
24m
Detected by Pingoru
Jun 19, 2025, 03:09 PM UTC

Affected components

Driver Mobile

Update timeline

  1. investigating Jun 19, 2025, 03:09 PM UTC

    We’re currently investigating a potential issue impacting the Rose Rocket Driver App. You may experience errors on viewing loads in the app. We’ll provide updates as we learn more.

  2. investigating Jun 19, 2025, 03:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 19, 2025, 03:34 PM UTC

    The issue impacting the Driver App has been resolved. All systems are operating normally. We’ve confirmed functionality is restored and continue to monitor closely.

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