Roise incident
Upstream Provider Outage Impacting Inbound Calls and Phone Number Provisioning
Resolved after 2 hours 20 minutes, affecting API, on June 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:49 PM UTC
We’re currently experiencing disruptions due to upstream network issues affecting Twilio, Google Cloud Platform (GCP), Cloudflare, and other providers. These outages are impactin inbound call functionality, as well as phone number provisioning. Our team is actively monitoring the situation and coordinating with vendors to minimize service disruptions.
- identified Jun 12, 2025, 08:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 12, 2025, 08:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2025, 09:09 PM UTC
This incident has been resolved.
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