Rocket.Chat incident

Premium workspaces on us-east-1 eare inaccessible

Minor Vendor's status page →

Resolved after 10 minutes, affecting Rocket.Chat, on June 12, 2025.

identified Jun 12, 2025, 11:22 AM UTC

Root cause identified, fix being applied

Started
Jun 12, 2025, 11:16 AM UTC
Resolved
Jun 12, 2025, 11:26 AM UTC
Duration
10m
Detected by Pingoru
Jun 12, 2025, 11:16 AM UTC

Affected components

Rocket.Chat

Update timeline

  1. investigating Jun 12, 2025, 11:16 AM UTC

    Initial status of Investigating

  2. identified Jun 12, 2025, 11:22 AM UTC

    Root cause identified, fix being applied

  3. resolved Jun 12, 2025, 11:26 AM UTC

    Workspaces are accessible again.

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