RiversideFM incident
AWS issues affecting the recording and processing of sessions
Resolved after 10 hours 15 minutes, affecting Recording upload and processing and Live streaming/ Webinars, on October 20, 2025.
The issue with AWS affecting recording processing times has been resolved, please let us know if you experience any further issues.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:29 PM UTC
We’re aware of an issue with AWS that is currently affecting the recording and processing of sessions. Our team is actively investigating and closely monitoring the situation.
- identified Oct 20, 2025, 03:03 PM UTC
Due to an issue with AWS, recording processing times will take longer than usual. Our team is closely monitoring the situation.
- identified Oct 20, 2025, 04:10 PM UTC
An issue with AWS is currently affecting the ability to live stream and host webinars. You can continue to record in the studio, but please note recording processing times will take longer than usual. Our team is closely monitoring the situation.
- resolved Oct 21, 2025, 12:44 AM UTC
The issue with AWS affecting recording processing times has been resolved, please let us know if you experience any further issues.
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Amazon Web Services