Riskified incident

Control Center : Identity Explore issue

Resolved after 3 hours 8 minutes, on December 4, 2024.

resolved Sep 01, 2025, 09:50 AM UTC

We are experiencing availability issues with our Identity Explore product section within the Control Center. Components: Control Center Locations: Control Center Affected Feature: Identity Explore section IMPORTANT: Order decisions are not affected. Timeline: • December 4, 2024 5:14PM UTC - [Investigating] Availability issues detected • December 4, 2024 8:22PM UTC - [Resolved] Identity Explore fully functional

Started: Dec 04, 2024, 05:14 PM UTC
Resolved: Dec 04, 2024, 08:22 PM UTC
Duration: 3h 8m
Detected by Pingoru: Dec 04, 2024, 05:14 PM UTC

Update timeline

resolved Sep 01, 2025, 09:50 AM UTC

We are experiencing availability issues with our Identity Explore product section within the Control Center. Components: Control Center Locations: Control Center Affected Feature: Identity Explore section IMPORTANT: Order decisions are not affected. Timeline: • December 4, 2024 5:14PM UTC - [Investigating] Availability issues detected • December 4, 2024 8:22PM UTC - [Resolved] Identity Explore fully functional

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