Riskified incident

Control Center: Orders not displaying latest status

Resolved after 5 hours 40 minutes, on December 5, 2024.

resolved Sep 01, 2025, 09:50 AM UTC

We are experiencing an issue where orders are not properly displayed in the Control Center. Components: Control Center Affected: Orders sent as of ±45 minutes ago Order decisions are not affected and order notifications are still being sent. Timeline: • December 5, 2024 10:38PM UTC - [Identified] Display issue for recent orders • December 6, 2024 3:33AM UTC - [Resolved] The incident has been resolved

Started
Dec 05, 2024, 09:53 PM UTC
Resolved
Dec 06, 2024, 03:33 AM UTC
Duration
5h 40m
Detected by Pingoru
Dec 05, 2024, 09:53 PM UTC

Update timeline

  1. resolved Sep 01, 2025, 09:50 AM UTC

    We are experiencing an issue where orders are not properly displayed in the Control Center. Components: Control Center Affected: Orders sent as of ±45 minutes ago Order decisions are not affected and order notifications are still being sent. Timeline: • December 5, 2024 10:38PM UTC - [Identified] Display issue for recent orders • December 6, 2024 3:33AM UTC - [Resolved] The incident has been resolved

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