Resolved after 1 hour 50 minutes, on January 22, 2025.
We are currently experiencing degraded performance with our webhooks which may be affecting a limited number of orders. Components: Chargeback Guarantee - Async Locations: Webhooks Platform: Shopify integration We currently are investigating the impact and root cause. Timeline: • January 22, 2025 6:27PM UTC - [Investigating] Limited order impact detected • January 22, 2025 8:17PM UTC - [Resolved] Issue resolved, all decisions returned
Update timeline
- resolved Sep 01, 2025, 09:50 AM UTC
We are currently experiencing degraded performance with our webhooks which may be affecting a limited number of orders. Components: Chargeback Guarantee - Async Locations: Webhooks Platform: Shopify integration We currently are investigating the impact and root cause. Timeline: • January 22, 2025 6:27PM UTC - [Investigating] Limited order impact detected • January 22, 2025 8:17PM UTC - [Resolved] Issue resolved, all decisions returned
Your product runs on more than Riskified
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services