Riskified incident

Control Center Display Issue

Resolved after 8 hours 6 minutes, on June 25, 2025.

resolved Sep 01, 2025, 09:49 AM UTC

We are experiencing an issue where orders are not properly displayed in the Control Center. Components: Control Center Impact: Order display and recovery delayed The issue has been identified and resolved but full recovery may take additional few hours. Order decisions are not impacted at all while Order Recovery is delayed at this time. Timeline: • June 25, 2025 4:55PM UTC - [Monitoring] Issue identified, fix in progress • June 26, 2025 1:01AM UTC - [Resolved] All systems operational

Started
Jun 25, 2025, 04:55 PM UTC
Resolved
Jun 26, 2025, 01:01 AM UTC
Duration
8h 6m
Detected by Pingoru
Jun 25, 2025, 04:55 PM UTC

Update timeline

  1. resolved Sep 01, 2025, 09:49 AM UTC

    We are experiencing an issue where orders are not properly displayed in the Control Center. Components: Control Center Impact: Order display and recovery delayed The issue has been identified and resolved but full recovery may take additional few hours. Order decisions are not impacted at all while Order Recovery is delayed at this time. Timeline: • June 25, 2025 4:55PM UTC - [Monitoring] Issue identified, fix in progress • June 26, 2025 1:01AM UTC - [Resolved] All systems operational

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