Resolved after 1 hour 47 minutes, on February 3, 2025.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Feb 03, 2025, 10:51 PM UTC
We are currently investigating an issue causing some customers to be unable to connect to Ding or Motion events. Live View on demand will continue to work as expected.
- identified Feb 03, 2025, 11:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 04, 2025, 12:38 AM UTC
This incident has been resolved.
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