Ring incident

Delay In Activating Ring Home Plan Features On New Device Setups

Resolved after 2 hours 19 minutes, affecting Stored Video Recordings, on June 12, 2025.

identified Jun 12, 2025, 07:27 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jun 12, 2025, 07:27 PM UTC
Resolved
Jun 12, 2025, 09:47 PM UTC
Duration
2h 19m
Detected by Pingoru
Jun 12, 2025, 07:27 PM UTC

Affected components

Stored Video Recordings

Update timeline

  1. identified Jun 12, 2025, 07:27 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 12, 2025, 09:47 PM UTC

    This incident has been resolved

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