Resolved after 1 day 11 hours, affecting Rillet Application, on August 31, 2026.
The model provider acknowledged the issue on their side and deployed a solution. The incident is currently in "monitoring" status to verify that the latency returned to normal levels.
Affected components
Rillet Application
Update timeline
- identified Aug 31, 2026, 10:16 PM UTC
Aura has degraded performance due to provider issues, we are working with our provider to resolve
- identified Sep 01, 2026, 11:42 AM UTC
The model provider acknowledged the issue on their side and deployed a solution. The incident is currently in "monitoring" status to verify that the latency returned to normal levels.
- resolved Sep 02, 2026, 09:45 AM UTC
This was resolved from the provider's side
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