Resolved after 57 minutes, affecting Platform, on January 6, 2026.
Email notifications from the Riipen platform are currently failing to send and are in a processing queue. We have identified the issue with our 3rd party email provider and are waiting on a fix from them.
Affected components
Platform
Update timeline
- identified Jan 06, 2026, 07:01 PM UTC
Email notifications from the Riipen platform are currently failing to send and are in a processing queue. We have identified the issue with our 3rd party email provider and are waiting on a fix from them.
- resolved Jan 06, 2026, 07:59 PM UTC
This incident has been resolved.
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