Rhumbix incident

Partial SSO Outage

Resolved after 2 hours 2 minutes, affecting Rhumbix, on January 7, 2026.

resolved Jan 07, 2026, 03:12 PM UTC

Due to an update to a library supporting SSO all SSO configurations required updating the Issuer URI to include the tenant ID in place of "common". All SSO users should now be able to log in.

Started
Jan 07, 2026, 01:10 PM UTC
Resolved
Jan 07, 2026, 03:12 PM UTC
Duration
2h 2m
Detected by Pingoru
Jan 07, 2026, 01:10 PM UTC

Affected components

Rhumbix

Update timeline

  1. investigating Jan 07, 2026, 01:10 PM UTC

    We have received reports that some users are unable to login using SSO. We are investigating the issue.

  2. identified Jan 07, 2026, 02:24 PM UTC

    We have identified the issue and are working on a solution.

  3. resolved Jan 07, 2026, 03:12 PM UTC

    Due to an update to a library supporting SSO all SSO configurations required updating the Issuer URI to include the tenant ID in place of "common". All SSO users should now be able to log in.

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