Resolved after 3 days 16 hours, affecting SMS number, on March 27, 2025.
The issue with our 3rd party provider has been resolved. We apologise for any inconvenience caused.
Affected components
SMS number
Update timeline
- identified Mar 27, 2025, 05:28 AM UTC
We're aware of an issue affecting deliverability of SMS in the United States and Canada. Our team is actively working on resolution with our 3rd party provider. We apologise for any inconvenience caused.
- resolved Mar 30, 2025, 10:12 PM UTC
The issue with our 3rd party provider has been resolved. We apologise for any inconvenience caused.
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