Resolved after 9 hours 28 minutes, on April 10, 2025.
After monitoring the issue we're closing the incident off. Please reach out to our customer care team if you have any issues. We apologise for any inconvenience caused.
Update timeline
- identified Apr 10, 2025, 09:41 PM UTC
We have identified an issue with our email provider, preventing all emails from Rezdy to be sent. We apologise for the inconvenience caused. We are working closely with our email provider to resolve the issue ASAP.
- monitoring Apr 11, 2025, 06:34 AM UTC
The issue with our email provider has been resolved and our team is working on resending emails that might be affected.
- resolved Apr 11, 2025, 07:10 AM UTC
After monitoring the issue we're closing the incident off. Please reach out to our customer care team if you have any issues. We apologise for any inconvenience caused.
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