Resolved after 4 days 18 hours, on June 5, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jun 05, 2026, 12:29 PM UTC
Dear Customers, At the moment, we are experiencing an outage related to Membership File Uploads. Clients may encounter that large uploads (manual or done via provisioning integration) are getting cancelled. Smaller file uploads (up to 10k rows) should not be affected. Our Engineering team is investigating with the highest priority.
- identified Jun 09, 2026, 09:27 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 09, 2026, 04:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2026, 06:49 AM UTC
This incident has been resolved.
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