Resolved after 4 hours 37 minutes, affecting RevOps Console, on June 12, 2025.
Our upstream infrastructure service provider has confirmed full service recovery for most services. A few services are still seeing some residual impact and recovery is expected to be complete in less than hour.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:31 PM UTC
We are investigating reports of long platform load times.
- identified Jun 12, 2025, 06:39 PM UTC
Our upstream infrastructure provider is having a global outage that is causing increased latency when loading the platform. We are monitoring for updates.
- identified Jun 12, 2025, 06:58 PM UTC
We are starting to see service recovery and faster page loading times. We are continuing to monitor for updates.
- monitoring Jun 12, 2025, 07:18 PM UTC
Our platform services are starting to recover. We may encounter sporadic failures until full service recovery.
- monitoring Jun 12, 2025, 08:33 PM UTC
Internal testing indicates that Platform services are nearing full recovery for most customers. We are still monitoring and updates from our upstream infrastructure provider before confirming final resolution.
- monitoring Jun 12, 2025, 09:36 PM UTC
Our upstream infrastructure service provider has confirmed full service recovery for most services. A few services are still seeing some residual impact and recovery is expected to be complete in less than hour.
- resolved Jun 12, 2025, 11:09 PM UTC
This incident has been resolved.
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