Resolved after 1 hour 33 minutes, affecting PSA Module, on June 29, 2026.
This incident has been resolved. A full Root Cause Analysis will be available from our team, reach out to Client Success for any further questions or issues.
Affected components
Update timeline
- identified Jun 29, 2026, 06:30 PM UTC
We have identified an issue affecting creation of ticketing for the PSA Web platform, and our team is working to restore functionality. Please refer to this page for further updates as our fix gets tested and deployed.
- monitoring Jun 29, 2026, 07:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 08:04 PM UTC
This incident has been resolved. A full Root Cause Analysis will be available from our team, reach out to Client Success for any further questions or issues.
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