Resolved after 17 hours 4 minutes, affecting Rev.io Web and BillCenter.net Web and 1 more, on January 22, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Jan 22, 2026, 08:46 PM UTC
There are global email outages affecting Google Gmail, Microsoft O365 Outlook, Twilio and others. Revio's support is built on Google, and responses/email updates are not being sent. This also is preventing MFA codes for client logins. Our team is monitoring the situation and hope it will be resolved soon.
- investigating Jan 22, 2026, 10:04 PM UTC
The outage has been identified as affecting Microsoft 365 services. End users using Microsoft 365 to receive 2FA codes would not have received them. Rev.io's support has also been affected. We are continuing to monitor Microsoft's status for updates.
- monitoring Jan 22, 2026, 10:05 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jan 22, 2026, 10:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 23, 2026, 01:50 PM UTC
Microsoft has returned service to a healthy state.
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