Rev.io incident

Paya Intermittent Outage - 12/6/24

Resolved after 20 hours 19 minutes, affecting Rev.io Web, on December 6, 2024.

resolved Dec 07, 2024, 05:05 PM UTC

This incident was resolved by Paya yesterday evening. If you have any further questions or concerns, please reach out to the Client Success team.

Started
Dec 06, 2024, 08:45 PM UTC
Resolved
Dec 07, 2024, 05:05 PM UTC
Duration
20h 19m
Detected by Pingoru
Dec 06, 2024, 08:45 PM UTC

Affected components

Rev.io Web

Update timeline

  1. identified Dec 06, 2024, 08:45 PM UTC

    Paya has alerted us of an intermittent outage from their end that started at approximately 2:15pm ET this afternoon. They are working to resolve the issue, but have not provided an ETA yet. Clients and end-customers may experience errors with payments unable to process during this time. Please refer to the Paya Maintenance & Service page below for further updates. Official Paya Alerts: https://support.paya.com/44510-knowledgebase/308786

  2. resolved Dec 07, 2024, 05:05 PM UTC

    This incident was resolved by Paya yesterday evening. If you have any further questions or concerns, please reach out to the Client Success team.

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