Reverse Contact incident

Fetch Person - Person (cache), Search API - Person Search, and 5 other services are down

Resolved after 3 days 7 hours, affecting section-313604 (Fetch Person - Person (cache)) and section-313606 (Fetch Company - company (live)) and 1 more, on September 23, 2026.

investigating Sep 23, 2026, 08:35 AM UTC

Resolve - Persons (name) went down.

Started
Sep 23, 2026, 08:35 AM UTC
Resolved
Sep 26, 2026, 04:26 PM UTC
Duration
3d 7h
Detected by Pingoru
Sep 23, 2026, 08:35 AM UTC

Affected components

section-313604 (Fetch Person - Person (cache))section-313606 (Fetch Company - company (live))section-313605 (Search API - Person Search)section-313605 (Search API - Company Search)Resolve (async mode) (Resolve - Persons (name))Resolve (async mode) (Resolve - Persons (email))Resolve (async mode) (Resolve - Companies (domain))section-334397 (Enrich - Persons)section-334397 (Enrich - Companies)section-350343 (Contact - Email finder)

Update timeline

  1. investigating Sep 23, 2026, 08:35 AM UTC

    Resolve - Persons (name) went down.

  2. resolved Sep 26, 2026, 04:26 PM UTC

    Search API - Person Search recovered.

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