Resolved after 24 minutes, affecting Streaming Speech to Text API, on May 13, 2026.
We are currently investigating an issue where streaming transcription sessions using multi-channel audio (stereo or more channels) are failing to return transcriptions. Sessions using standard single-channel audio (mono PCM16 at 16kHz) are not affected. Our team has identified the root cause and a fix is in progress
Affected components
Update timeline
- investigating May 13, 2026, 09:54 PM UTC
We are currently investigating an issue where streaming transcription sessions using multi-channel audio (stereo or more channels) are failing to return transcriptions. Sessions using standard single-channel audio (mono PCM16 at 16kHz) are not affected. Our team has identified the root cause and a fix is in progress
- resolved May 13, 2026, 10:19 PM UTC
This incident has been resolved.
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