Resolved after 26 minutes, affecting Phone Call, on August 7, 2026.
Service should be back to normal. We are continuing to monitor to ensure stability.
Affected components
Phone Call
Update timeline
- identified Aug 07, 2026, 09:55 PM UTC
Due to issues with an upstream provider, we are seeing connection issues for a portion of inbound calls. This is not widespread.
- monitoring Aug 07, 2026, 10:16 PM UTC
Service should be back to normal. We are continuing to monitor to ensure stability.
- resolved Aug 07, 2026, 10:22 PM UTC
This incident has been resolved.
Your product runs on more than Retell AI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services