Resolved after 11 minutes, affecting LockDown Browser and Respondus Monitor (webcam), on February 13, 2025.
The service is now operating normally. The earlier slowdown is being investigated.
Affected components
LockDown BrowserRespondus Monitor (webcam)
Update timeline
- investigating Feb 13, 2025, 07:36 PM UTC
We are investigating an issue where some Respondus Monitor users are unable to complete the steps that occur prior to the start of an exam.
- investigating Feb 13, 2025, 07:36 PM UTC
We are continuing to investigate this issue.
- resolved Feb 13, 2025, 07:47 PM UTC
The service is now operating normally. The earlier slowdown is being investigated.
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