Respondus incident

Respondus Monitor Slowdown

Resolved after 11 minutes, affecting LockDown Browser and Respondus Monitor (webcam), on September 8, 2025.

investigating Sep 08, 2025, 06:57 PM UTC

Performance has now returned to normal. The slowdown has been resolved.

Started
Sep 08, 2025, 06:46 PM UTC
Resolved
Sep 08, 2025, 06:57 PM UTC
Duration
11m
Detected by Pingoru
Sep 08, 2025, 06:46 PM UTC

Affected components

LockDown BrowserRespondus Monitor (webcam)

Update timeline

  1. investigating Sep 08, 2025, 06:46 PM UTC

    Exams using Respondus Monitor are currently experiencing slow response times. We are investigating the issue and will provide updates as we have them.

  2. investigating Sep 08, 2025, 06:57 PM UTC

    Performance has now returned to normal. The slowdown has been resolved.

  3. resolved Sep 08, 2025, 06:57 PM UTC

    This incident has been resolved.

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