Resolved after 11 hours 9 minutes, affecting Lift (Ventanex) and Stratus (Stratus — Production), on July 21, 2026.
Starting around midnight EST, REPAY noticed connection issues with the Lift platform which may have caused intermittent payment failures. We are aware and have resolved the issue and will continue monitoring for the next 12 hours. If you continue to have any customer-facing issues, please reach out to REPAY through your standard support channels. Thank you for your continued patience.
Affected components
Update timeline
- monitoring Jul 21, 2026, 06:23 AM UTC
Starting around midnight EST, REPAY noticed connection issues with the Lift platform which may have caused intermittent payment failures. We are aware and have resolved the issue and will continue monitoring for the next 12 hours. If you continue to have any customer-facing issues, please reach out to REPAY through your standard support channels. Thank you for your continued patience.
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