REPAY incident

Lift Processing Update

Resolved after 11 hours 9 minutes, affecting Lift (Ventanex) and Stratus (Stratus — Production), on July 21, 2026.

monitoring Jul 21, 2026, 06:23 AM UTC

Starting around midnight EST, REPAY noticed connection issues with the Lift platform which may have caused intermittent payment failures. We are aware and have resolved the issue and will continue monitoring for the next 12 hours. If you continue to have any customer-facing issues, please reach out to REPAY through your standard support channels. Thank you for your continued patience.

Started
Jul 21, 2026, 06:23 AM UTC
Resolved
Jul 21, 2026, 05:32 PM UTC
Duration
11h 9m
Detected by Pingoru
Jul 21, 2026, 06:23 AM UTC

Affected components

Lift (Ventanex)Stratus (Stratus — Production)

Update timeline

  1. monitoring Jul 21, 2026, 06:23 AM UTC

    Starting around midnight EST, REPAY noticed connection issues with the Lift platform which may have caused intermittent payment failures. We are aware and have resolved the issue and will continue monitoring for the next 12 hours. If you continue to have any customer-facing issues, please reach out to REPAY through your standard support channels. Thank you for your continued patience.

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