Render incident

Incorrect IP allowlists configured for new Environments created via REST API

Resolved after 1 hour 43 minutes, affecting Render REST API, on October 10, 2025.

resolved Oct 10, 2025, 09:17 PM UTC

Changes were deployed to fix the issue with new Environments created via the REST API. All affected Environments have been updated to be their default Allow-All if not otherwise specified in the API call's parameters. This issue has been resolved.

Started
Oct 10, 2025, 07:34 PM UTC
Resolved
Oct 10, 2025, 09:17 PM UTC
Duration
1h 43m
Detected by Pingoru
Oct 10, 2025, 07:34 PM UTC

Affected components

Render REST API

Update timeline

  1. identified Oct 10, 2025, 07:34 PM UTC

    We have identified and are working to fix Environments recently created via the REST API to ensure default IP allowlists are configured correctly. Until then, new Services created in these Environments may be responding to requests with unexpected errors.

  2. resolved Oct 10, 2025, 09:17 PM UTC

    Changes were deployed to fix the issue with new Environments created via the REST API. All affected Environments have been updated to be their default Allow-All if not otherwise specified in the API call's parameters. This issue has been resolved.

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