Render incident

Cron Job runs cannot be cancelled from our dashboard or the API

Resolved after 7 hours 20 minutes, affecting Cron Jobs and Cron Jobs and 1 more, on November 13, 2025.

investigating Nov 13, 2025, 03:40 PM UTC

We’re looking into why this is happening. The cancel button on a run doesn’t actually stop it right now. The current workaround is to suspend and then unsuspend the cron to force-cancel the run. If that doesn’t do the trick, please reach out to our support team.

Started
Nov 13, 2025, 03:40 PM UTC
Resolved
Nov 13, 2025, 11:00 PM UTC
Duration
7h 20m
Detected by Pingoru
Nov 13, 2025, 03:40 PM UTC

Affected components

Cron JobsCron JobsCron JobsCron JobsCron Jobs

Update timeline

  1. investigating Nov 13, 2025, 03:40 PM UTC

    We’re looking into why this is happening. The cancel button on a run doesn’t actually stop it right now. The current workaround is to suspend and then unsuspend the cron to force-cancel the run. If that doesn’t do the trick, please reach out to our support team.

  2. resolved Nov 13, 2025, 11:00 PM UTC

    This incident has been resolved.

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