Render incident
Elevated latency for some new services when using the onrender.com address
Resolved after 1 hour 29 minutes, affecting Web Services and Web Services and 1 more, on February 4, 2026.
Latency has returned to expected levels. Affected services were those created between 2026-02-04T16:30Z and 2026-02-04T18:17Z. Services created outside that period were not affected.
Affected components
Update timeline
- investigating Feb 04, 2026, 05:13 PM UTC
We are currently investigating this issue.
- identified Feb 04, 2026, 05:21 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 04, 2026, 05:29 PM UTC
We have determined that services are reachable through their onrender.com address. Requests will be successful but may take longer. We are continuing to work on a fix.
- resolved Feb 04, 2026, 06:42 PM UTC
Latency has returned to expected levels. Affected services were those created between 2026-02-04T16:30Z and 2026-02-04T18:17Z. Services created outside that period were not affected.
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