Remind incident

Undelivered Text Message Deliveries

Resolved after 3 hours 33 minutes, affecting Text Messages (SMS), on February 3, 2025.

identified Feb 03, 2025, 03:25 PM UTC

We are continuing to work on a fix for this issue.

Started
Feb 03, 2025, 03:03 PM UTC
Resolved
Feb 03, 2025, 06:37 PM UTC
Duration
3h 33m
Detected by Pingoru
Feb 03, 2025, 03:03 PM UTC

Affected components

Text Messages (SMS)

Update timeline

  1. identified Feb 03, 2025, 03:03 PM UTC

    Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.

  2. identified Feb 03, 2025, 03:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 03, 2025, 06:37 PM UTC

    This incident has been resolved.

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