Ongoing since 06:38 PM UTC, affecting Web Application and Automations and 1 more.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- monitoring Oct 20, 2025, 06:38 PM UTC
Some services are experiencing delays due to an ongoing AWS infrastructure issue affecting multiple providers. Impact: Store Data Sync - Experiencing delays Events Processing - Experiencing delays Email Sends - Experiencing delays What We're Doing: Our teams are working closely with AWS and continuing efforts to stabilize the platform and reduce latency, but we expect customers to continue to see periods of elevated latency and increased error rates until services are fully restored.
- monitoring Oct 21, 2025, 07:41 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 07:43 AM UTC
We are continuing to monitor for any further issues.
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Amazon Web Services