Relias incident
HRIS Processing, Scheduled Reports, and Course Enrollments are presently delayed
Resolved after 52 minutes, affecting Enrollments and Other, on February 5, 2025.
All systems are now functioning normally but customers may still experience delays as backlogged user import files and scheduled reports are processed.
Affected components
Update timeline
- identified Feb 05, 2025, 01:52 PM UTC
HRIS Processing, Scheduled Reports, and Course Enrollments are presently unavailable.
- identified Feb 05, 2025, 02:03 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 05, 2025, 02:14 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 05, 2025, 02:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2025, 02:45 PM UTC
All systems are now functioning normally but customers may still experience delays as backlogged user import files and scheduled reports are processed.
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