Resolved after 3 days 17 hours, affecting Relias Platform, on July 24, 2025.
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available.
Affected components
Update timeline
- identified Jul 24, 2025, 09:10 PM UTC
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.
- identified Jul 25, 2025, 02:18 AM UTC
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.
- monitoring Jul 25, 2025, 12:25 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 25, 2025, 03:49 PM UTC
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available.
- resolved Jul 28, 2025, 02:11 PM UTC
This incident has been resolved.
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