Release Tracker incident

Issue Affecting New Installations

Resolved after 1 hour 12 minutes, affecting Release Tracker, on December 17, 2025.

monitoring Dec 17, 2025, 04:02 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 17, 2025, 03:08 PM UTC
Resolved
Dec 17, 2025, 04:21 PM UTC
Duration
1h 12m
Detected by Pingoru
Dec 17, 2025, 03:08 PM UTC

Affected components

Release Tracker

Update timeline

  1. identified Dec 17, 2025, 03:08 PM UTC

    We are currently investigating an issue that is preventing new installations from completing successfully. This issue does not affect existing customers or current installations. All existing environments remain fully operational. We have identified the cause of the issue affecting new installations and are working on a fix. Existing customers remain unaffected.

  2. monitoring Dec 17, 2025, 04:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2025, 04:21 PM UTC

    This incident has been resolved.

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