Resolved after 1 hour 1 minute, affecting Relay Dashboard, on October 22, 2024.
At this time, we have not observed or received reports of the issue reoccurring. If you continue to have trouble with accessing Relay Dash or the Account Portal please contact support for assistance. We appreciate your patience and understanding and apologize for the inconvenience.
Affected components
Update timeline
- investigating Oct 22, 2024, 04:37 PM UTC
We are investigating reports of a partial outage to the Relay Dash and Account Portal at this time. Our engineers are working to investigate and identify the issue. We apologize for the inconvenience and will continue to update this incident as we know more.
- monitoring Oct 22, 2024, 05:08 PM UTC
Our engineers have implemented a fix to resolve the partial outage of the Relay Dash and Account Portal. We have verified this fix was successful and will continue to monitor for any further issues. If you continue to have trouble with your Relay connecting to the network please contact support for assistance.
- resolved Oct 22, 2024, 05:39 PM UTC
At this time, we have not observed or received reports of the issue reoccurring. If you continue to have trouble with accessing Relay Dash or the Account Portal please contact support for assistance. We appreciate your patience and understanding and apologize for the inconvenience.
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