RelayPro incident

Relay Assistant and Translation Delays

Resolved after 1 day 5 hours, on December 16, 2024.

monitoring Jan 06, 2025, 07:02 PM UTC

This issue has been resolved. Please reach out to Support if you experience any further issues.

Started
Dec 16, 2024, 03:17 PM UTC
Resolved
Dec 17, 2024, 08:30 PM UTC
Duration
1d 5h
Detected by Pingoru
Dec 16, 2024, 03:17 PM UTC

Update timeline

  1. identified Dec 16, 2024, 03:17 PM UTC

    Our engineers are continuing to work toward a resolution to the issue affecting the Relay Assistant and translation functionality resulting in delays in these requests completing. We will continue to provide updates as we have them. We appreciate your patience and understanding.

  2. monitoring Dec 16, 2024, 08:18 PM UTC

    Our engineers have implemented a solution. We will continue to monitor and provide updates as we have them. We appreciate your patience and understanding.

  3. monitoring Jan 06, 2025, 07:02 PM UTC

    This issue has been resolved. Please reach out to Support if you experience any further issues.

  4. resolved Jan 06, 2025, 07:02 PM UTC

    This incident has been resolved.

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